| dc.contributor.author | Misra, Suresh | |
| dc.contributor.author | Pathania, Mamta | |
| dc.date.accessioned | 2017-09-26T05:39:26Z | |
| dc.date.available | 2017-09-26T05:39:26Z | |
| dc.date.issued | 2011 | |
| dc.identifier.uri | http://www.consumereducation.in/monograms/14_standards_and_quality_in_service_delivery.pdf | |
| dc.identifier.uri | http://localhost:8080/xmlui/handle/1/1508 | |
| dc.language.iso | en | en_US |
| dc.publisher | Indian Institute of Public Administration New Delhi | en_US |
| dc.relation.ispartofseries | 13; | |
| dc.title | Standards and quality in service delivery | en_US |
| dc.type | Book | en_US |
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