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Standards and quality in service delivery

Misra, Suresh; Pathania, Mamta (Indian Institute of Public Administration New Delhi, 2011)
Consumer concerns in the 21st century-socio-legal perspectives

Misra, Suresh; Chadah, Sapna; Pathania, Mamta (Indian Institute of Public Administration New Delhi, 2012)
Consumer protection in India: policies and case studies

Misra, Suresh; Chadah, Sapna; Pathania, Mamta (Concept Publishing Company Pvt. Lmt., 2012)
Synergising public sector : an administrative analysis

Pathania, Mamta (Regal Publication, 2009)

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