| dc.description.abstract |
Democratic governance mechanisms are becoming more receptive to the
potentials of information communication technologies (ICT) to achieve good
governance in its implementation. This application of ICTs for governance is covered
under the umbrella term of ‘e-governance’. E-Governance is expected to maximise
citizen satisfaction by not just improving responsiveness of public service delivery
mechanisms but also by augmenting citizens’ participation in governance
mechanisms (Gilmore & D’Souza, 2006
1
). Certainly for any e-governance initiative to
be totally acceptable, citizens’ needs and aspirations need to be its starting point and
the core nuclei (Saxena, 2005
2
). However, the reality seems to its contrary, more
specifically in the rural areas of developing countries such as India |
en_US |