1. Indian Institute of Public Administration
  2. APPPA Lectures

34. Good Governance and Service Delivery : [10] Community home page

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01. Good Governance: Concept & Principles [3]

02. Public Service Delivery: Parameters and Standards [3]

03. Organizational Culture and Managing Change for Efficient Service delivery [2]

04. Efficient Public Service Delivery through e-Governance [0]

05. District an Epicenter of Service Excellence [0]

06. Transforming Public Service Delivery: Some Insights [0]

07. Total Quality Management in Service Delivery [2]

08. Basic Service Delivery to the Poor: Institutional issues and concerns [0]

09. Managing Conflict of Interest in Service Delivery [0]

10. Changing Contours of Service Delivery during Covid 19 [0]